Some thoughts on referrals.

This is all simple. That doesn’t mean it’s easy

Main referral sources.

  • Your clients, current and previous.
  • Other professionals in your network.

Networking for referrals.

  • Clients may only connect you with others in their organisation. Consider this, that organisation is their career network.
  • Remember you’re in marketing mode, not selling mode. Expect lots of ‘interesting conversations’, not deals.
  • Accept that many people in your network won’t be productive sources of referrals. They simply aren’t connector types.

For more referrals.

  • Do great work.
  • Become a people connector.
  • Make it clear your business relies on referrals. A conversation about this is better than a direct ask.
  • Be clear which issues, specifically, you help with.
  • Nurture your most productive referral sources. Make sure they have exceptional experiences – ‘touch points’.
  • Educate referral sources, so they’ll know when their connections have a need you can help with. This means your referral is pre-qualified.

A mini-mission.

  1. Make a list of your referral sources over the last year.
  2. Set a target for increasing the number of referrals you get from each of these people.
  3. Perhaps kick things off by sending a card (not email) to your most productive referral sources. Let them know how much you appreciate their support.
  4. Add a few more people from your network to the list, who you would like to get referrals from but haven’t yet.
  5. Decide, plan, and schedule a quarterly networking ‘touch-point’ for each person.
  6. Put a reminder for each ‘touch-points’ in your diary now.
  7. As each ‘touch-point’ reminder becomes due, take the action you’ve planned.

Let me know how you get on.