At the start of a new year we reflect and make resolutions.
You know the kind of thing. Drink less booze and more water; join a gym and exercise regularly; eat more fresh vegetables and less Tesco chicken-tikka.
Most are self-centric. So, how about some other-centric ones too?
The Referability Habits(TM) – from Dan Sullivan’s coaching program for entrepreneurs – are a good place to start. Especially if you want to nurture client relationships.
- Show up on time.
- Do what you say you will.
- Finish what you start.
- Say please and thank you.
They are simple, baseline courtesies which demonstrate respect, reliability, commitment, and good manners.
Thank you for reading. Now where’s the chicken-tikka?