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The Sunday Dispatches

The Sunday Dispatches

A weekly essay to provoke your thinking about client relationships, influence, and revenue growth.

If you're a business developer, who also delivers the work, these are for you.

Recent Dispatches

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Your team, after the all-hands. Last slide still projected behind them... a growth chart nobody's looking at. Jon from ops. "They said everything right. Vision. Values. Rewards." "And?" "And the coffee was instant. Next to a Nespresso machine that works fine."

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Intentionally left blank...

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Absence of context

Just look at the image that goes with this post. There’s a lot going on, right? It’s abstract, complex, and maybe a little overwhelming. Now think about your communication with client executives... do you mainly focus on selling them the “issue,” or explaining who you are and how

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